ACCEPTANCE OF USE

PLEASE CAREFULLY READ EACH SECTION BELOW PRIOR TO ACCESSING OR USING THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THE TERMS, CONDITIONS, OBLIGATIONS AND AGREEMENTS AS SET FORTH IN EACH OF THE SECTIONS BELOW. IF YOU DO NOT UNDERSTAND, OR YOU DECLINE TO ACCEPT THE TERMS, CONDITIONS, OBLIGATIONS AND AGREEMENTS IN EACH OF THE INDIVIDUAL SECTIONS BELOW, YOU ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE AND FROM PURCHASING PRODUCTS OR SERVICE THEREFROM.

USER PRIVACY

The topics below contains our user privacy policy.

Personal information we collect

The personal information we collect is that obtained during an account and user registration on our website. It generally includes your name, address, phone number and email address. This information is generally required for product transactions, such as for payment and shipping. Personal information may also be collected when responding to a blog or other post which requires member registration.

How we use information that is collected

The information we collect is used for The Wireless Haven's for product purchasing and shipping, and emails for various newsletters subscriptions that an account holder or user has subscribed--which may be user modified. It may also be used by service providers to a service you have purchased or subscribed to.

Sharing of personal information

We do not sell or share your personal information. The only exception to this rule is when a user purchases a product or subscribes to a service that such information is required for a third-party to process a transaction, such as for payment or shipping, or to provide the service. If the service or provider is related to a business or multi-user account, the primary account holder may have access to your personal information. We will provide information in compliance with a subpoena or other legal process from a court or law enforcement agency with legal authority and jurisdiction.

Information collected from third parties

Information may also be collected, at times, from third party sources. This may include credit information from service providers that a user may have purchased or subscribed to.

USE OF WEBSITE AND CONTENT

USE OF WEBSITE: The website contents of The Wireless Haven are provided on an "as-is" and "as-available" basis. While all reasonably efforts are made as to the accuracy of all content, we express no warranties of any kind, either expressed or implied, as to the content or its accuracy, to include, but not limited to, warranty of fitness for purpose or merchant-ability, or any adverse results obtained from use of the website and content.

THIRD PARTY PROPERTY: Any third party logo, product, name or content is, where applicable, the legal, trademarked, and copyrighted property of the third party.

REGISTERED TRADEMARK AND COPYRIGHTED CONTENT: The Wireless Haven, Haven Technologies, LTE FIX, LTEFIX, LTE HACKS, LTE 5G Hacks, WirelessJoint, and WiFiX are registered trademarks. This website's sections, notices, agreements, website pages, listings, blogs, articles, content and images are the copyrighted and intellectual property of LTE Fix and The Haven Technologies, LLC. Any use thereof is strictly prohibited unless otherwise stated or without first obtaining written consent.

THE WIRELESS HAVEN RETURN AND SHIPPING POLICY AND LIMITED WARRANTY

Please see these policies here:
https://thewirelesshaven.com/checkout-terms-and-conditions/
https://thewirelesshaven.com/return-policy/

USER AGREEMENT

MODIFICATION OF SECTION CONTENT: We reserve the right to, at any time and without specific notice to a user, amend, modify or update the content in any of the sections under our terms and conditions. Thereafter, and upon publishing the modified section, all changes shall be effective immediately. YOU AGREE TO PERIODICALLY REVIEW AND MAINTAIN A FULL UNDERSTANDING OF EACH SECTION, WHEREAS THIS AGREEMENT SHALL BE DEEMED AS YOUR CONCLUSIVE ACCEPTANCE OF EACH SECTION AND THE MATERIAL, TERMS, CONDITIONS AND AGREEMENTS CONTAINED THEREIN.
 
COPYRIGHTED CONTENT: The Wireless Haven, Haven Technologies, LTE FIX, LTE HACKS, LTEFIX, WirelessJoint, LTE 5G Hacks, and WiFiX are registered trademarks. This website’s sections, notices, agreements, website pages, listings, blogs, articles, content and images are the copyrighted and intellectual property of The Wireless Haven. Any distribution or use thereof is strictly prohibited unless otherwise stated or without first obtaining written consent. YOU AGREE NOT TO USE OR DISTRIBUTE THE COPYRIGHTED PROPERTY OF The Wireless Haven WITHOUT FIRST OBTAINING WRITTEN CONSENT.
 
USE OF OUR EDUCATIONAL CONTENT: All content and subject matter contained in our LTE FIX-It Series, our LTE Projects page, docs pages, tutorials, videos, and our learning center blog are strictly for educational purposes! We disapprove of any action or conduct that may violate any government, group or agency’s (i.e., FCC, CSA, CE, UL, etc.) certification, rules, statutes and/or regulations that are effective in your jurisdiction, or the conditions imposed by a carrier’s term of service or agreement. The Wireless Haven, its authorized agents, and its products and service vendors (collective, herein as “The Wireless Haven”), do not assume liability or responsibility for any action or inaction for use of this content. YOU ACKNOWLEDGE AND AGREE TO USE OF THIS CONTENT IN A LEGAL MANNER AND AT YOUR OWN RISK. YOU FURTHER AGREE TO INDEMNIFY THE WIRELESS HAVEN FROM ALL LIABILITY AND RESPONSIBILITY RESULTING FROM YOUR USE OF THIS TYPE OF PROVIDED CONTENT.
 
GOVERNING LAW AND JURISDICTION: This website, its contents, sections and agreements have been constructed and shall be construed in accordance with the laws of the State of Tennessee without considering conflicting rules of law in other jurisdictions. Use of this website, contents, products and services, is construed as consent to the exclusive jurisdiction of the state and federal courts in Wilson County, Tennessee for the settlement of all disputes not otherwise specified in a user agreement. YOU AGREE TO CONSENT TO THE EXCLUSIVE JURISDICTION OF WILSON COUNTY TENNESSEE FOR ALL DISPUTES NOT OTHERWISE SPECIFIED IN A USER AGREEMENT.
 

SERVICE AGREEMENT

The Wireless Haven will offer various services for user subscription and purchase. This section will be updated as those services are implemented.

 

Wireless Haven Customer Device Update and Troubleshoot Service

The Wireless Haven and our technical staff can not guarantee completed results for every customer case. Again, results are not guaranteed.
This service does not include replacement parts, when needed, nor the labor to make major modifications or repairs to the physical device; electronics repairs are also not included. This product only covers general software issues, configuration issues, and basic assembly labor where needed. We do not offer pro-rated labor or partial purchases and do not offer refunds on this service once it has been performed on your device. The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.

 

Wireless Haven LBR20 Voxel Firmware Customer Device Update Service

The Wireless Haven and our technical staff can not guarantee completed results in just one hour, or even beyond, when connecting to you remotely. Please have an expectation of more than an hour. This product only covers 60 minutes of time, per unit purchased, with our technical support staff for one on one remote work. We do not offer pro-rated time or partial time. The Wireless Haven does not guarantee the customers data SIM card will work with any device, including the Orbi LBR20. When opting for remote setup, The Wireless Haven and our technical partners will do our best to get you completely setup and connected within a reasonable amount of time and with a reasonable remote connection to your currently active internet connection. We do not offer refunds for unsuccessful remote sessions, as the labor has been tendered at that point. There is a stated chance that we will not be able to finish or figure out the solution to your need. We will do our absolute best and spend our entire time professionally working towards a solution for you.

The Wireless Haven and our technical staff can not guarantee completed results for every customer case. Again, results are not guaranteed.
This service does not include replacement parts, when needed, nor the labor to make major modifications or repairs to the physical device; electronics repairs are also not included. This product only covers general software updates, configuration, and basic assembly labor where needed. We do not offer pro-rated labor or partial purchases of this service and do not offer refunds on this service once it has been performed on your device.

The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided; if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.

 

Wireless Haven 1 on 1 Advanced Support

The Wireless Haven and our technical staff can not guarantee completed results in just one hour, or even beyond. You may need to purchase extra time with us if your solution takes longer than one hour. Please have an expectation of more than an hour. This product only covers 60 minutes of time, per unit purchased, with our technical support staff for one on one work. We do not offer pro-rated time or partial time. The product is for one full hour. No refunds on un-used time. If you purchase multiple hours and we do not use full hours, you will be refunded for the full hours you did not receive. There is a stated chance that we will not be able to finish or figure out the solution to your need. We will do our absolute best and spend our entire time professionally working towards a solution for you.

 

Shipping devices to The Wireless Haven for any service

The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided; if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.

 

Denial of Service or Incomplete Services

The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.

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