Wireless Haven Customer Device Update
and Troubleshoot Service
Are you having issues getting connected with your cellular router system? Don’t understand how to fix a problem that popped up? Can't figure out how to put your parts together and just want to do it yourself?
Is your system up and running just fine, but you want one of our advanced remote technicians to go through your router or modem and modify the settings, update the firmware on the router and the modem?
We can change your settings, update your firmware, and more. This product also offers these types of services, on your device that you already have in your hands.
The Wireless Haven offers a mail in your own device advanced technical support product, then ship it back to you (Shipping costs are not included in the service price).
Buying this product will get your device in the hands of one of our technical support partners via sending us your device. We will communicate with you if we have any questions, but otherwise we will handle everything.
Our goal is to get you up and running as quickly and painlessly as possible, so that you can go back to your life without having to worry about learning a whole new craft just to get connected and online.
Is your system up and running just fine, but you want one of our advanced remote technicians to go through your router or modem and modify the settings or optimize them for you? We can change your settings, update your firmware, and so much more. This product also offers these types of services.
Do you have a cellular modem, hotspot, and router devices that need modifications or repairs? Check our available Services Section. If you don't see a modification or repair service you need, shoot us an email anytime and ask us if we can help.
NOTICE: The Wireless Haven and our technical staff can not guarantee completed results for every customer case. Again, results are not guaranteed.
This service does not include replacement parts, when needed, nor the labor to make major modifications or repairs to the physical device; electronics repairs are also not included. This product only covers general software issues, configuration issues, and basic assembly labor where needed. We do not offer pro-rated labor or partial purchases and do not offer refunds on this service once it has been performed on your device. The Wireless Haven and its technical partners do not claim responsibility for damages during transit between ourselves and our customers. Any damage to the device during shipping must be handled and claimed directly with the shipping service used. The Wireless Haven does not have authority nor control over any shipping parcel carrier service.
The devices we receive will be recorded for the state it was received in at the time it is received. The Wireless Haven can not warrant any customer devices serviced, and the customer must understand that the device warranty that they have may be voided if we are requested to make modifications to the device. The Wireless Haven is not responsible for voided warranties. The customer accepts this risk by purchasing our services and sending us their device.
The Wireless Haven reserves the right to deny service to any customer at the sole discretion of The Wireless Haven and its technical support partners if the device is deemed not serviceable by our staff. Refunds will not be given for a device that could not be repaired, if our services were rendered to make an attempt to do so. If the device was not given an attempt to fix, we will return the device and refund the Wireless Haven Device Troubleshoot and Update Service charge, minus shipping costs.