This is our Wireless Haven – 1 on 1
Advanced Support Product
Are you having issues getting connected with your cellular router system? Don't understand how to fix a problem that popped up? Need advanced guidance and direct help with your connectivity problems?
Is your system up and running just fine, but you want one of our advanced remote technicians to go through your router or modem and modify the settings or optimize them for you? We can change your settings, update your firmware, and more. This product also offers these types of services.
The Wireless Haven now offers a one on one advanced remote technical support product. Buying this product will get you 60 minutes with one of our technical support partners via remote access and Zoom or phone. We will remote in to your system and take over setting up, repairing, or reconfiguring your system for you. If we have no way of gaining access to your equipment remotely we will stay with you for the entire time walking you through the steps needed via phone to phone or Zoom using your cellular phone. Please note that thorough instructions for this process will be given to you in advance.
Our goal is to get you up and running as quickly and painlessly as possible, so that you can go back to your life without having to worry about learning a whole new craft just to get connected and online.
Is your system up and running just fine, but you want one of our advanced remote technicians to go through your router or modem and modify the settings or optimize them for you? We can change your settings, update your firmware, and so much more. This product also offers these types of services.
Do you have a cellular modem, hotspot, and router devices that need modifications or repairs? Check our available Services Section. If you don't see a modification or repair service you need, shoot us an email anytime and ask us if we can help.
NOTICE: The Wireless Haven and our technical staff can not guarantee completed results in just one hour, or even beyond. You may need to purchase extra time with us if your solution takes longer than one hour. Please have an expectation of more than an hour. This product only covers 60 minutes of time, per unit purchased, with our technical support staff for one on one work. We do not offer pro-rated time or partial time. The product is for one full hour. No refunds on un-used time. If you purchase multiple hours and we do not use full hours, you will be refunded for the full hours you did not receive. There is a stated chance that we will not be able to finish or figure out the solution to your need. We will do our absolute best and spend our entire time professionally working towards a solution for you.